We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (29)
4 Stars (3)
3 Stars (2)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
6 Feb 2019 19:20
Watch simple as д50
6 Feb 2019 11:12
Writes that wrong SIM card. Can't understand what the problem is.
3 Feb 2019 23:56
Fast delivery in 15 days. Recommend
31 Jan 2019 00:54
Great time! it works! this second clock… his son for the second year work! now check how much this watch will work!))) Later will add:
30 Jan 2019 08:10
Watch good, but not so wow. The Sensor is currently, not immediately work. When the child wants to call my mother does not, it hardly перелистывается contact list in hours and often gaining my mother. LBS plate, so you can and heart attack get so as not showing the correct information to the location all hope for GPS, learned later so baby. Function "Call Back" or the wiretapping in Canada is not working on Ситреку, so if you choose to watch, any children smart watch, only for wiretapping, then nothing, can eventually return developers that feature, but it's not from hours depends! And everything, everything works as stated in functions. I AM happy.
28 Jan 2019 02:55
Thank You Very Much. It works. Simkarty YOTA is not supported. Megaphone works. Recommend?
23 Jan 2019 07:51
Good watches for your money
21 Jan 2019 07:03
All matches the description of product quality and it works. Cons of-string way charging and battery lasts about a day, can be quite a bit more, advertising in recommended application, from it, you can get rid of, but the money)
16 Jan 2019 22:45
Is all just have not tried
12 Jan 2019 07:37
Last month. Beautiful watch. Work well
12 Jan 2019 03:36
Thank You, store. Working hours. In is not checked.
8 Jan 2019 13:59
All works. Sound great. Do not let the water! Child protective film peeled off and hit the trash, the photo can be seen. But watch very satisfied
5 Jan 2019 20:59
Order more than once.
5 Jan 2019 13:54
All works, shipment dotarła after two weeks. Highly recommended
4 Jan 2019 04:00
Very bulky baby will be uncomfortable to wear on the hand easier phone buy. All set up easily through the app. Coordinates shows not exactly.
30 Dec 2018 08:58
All works. As normal.
29 Dec 2018 19:46
Good watch, children like. Set Up very easily. The sensor is weak. Water is not stoked.
27 Dec 2018 03:09
Come in two weeks all intact, thank you
24 Dec 2018 10:05
Clock happy. Set up quickly. IN Kiev came in three weeks.
21 Dec 2018 09:16
Quickly came to watch. But! Purple for girl, please choose carefully. I was wrong. As a result of sold, bought myself blue, but came out more (
21 Dec 2018 08:14
20 Dec 2018 07:32
All received! Watch good quality! To SeTracker2 directly connected! Two days hold charge!)) Child map determine no problem! Seller have the amount of 5 $, on the assumption that this is important for us))!! Recommend!!
14 Dec 2018 04:45
Until autumn happy, have not tried, later write an additional review. Seller sociable, recommend)
11 Dec 2018 10:37
10 Dec 2018 09:04
Come quickly. Is all OK
9 Dec 2018 02:53
The watch not arrived, money back within 7 days after open. dispute.
8 Dec 2018 13:02
Goods come quickly, all work, very satisfied, thanks to the recommended.
7 Dec 2018 22:55
All meet, not checked in, but the workmanship is good
7 Dec 2018 07:27
Ordered purple for girls, come blue
6 Dec 2018 23:27
Watch came quickly. My Daughter loved. Keep charging more than a day. Positioning by GPS in building is not, but the street is defined quite accurately.
6 Dec 2018 21:34
I recommend 100% of the store. Professional service and instant shipment. THANK YOU
3 Dec 2018 01:53
It 'S in a month. It works as it should. The store does not have to communicate.
2 Dec 2018 05:49
Accurate description. Without cheating. Good store product watch. Delivery fast plane. Whole packing and product. Can be buyers
1 Dec 2018 11:11
Watch came, all kind of super! The review will later…
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